Business start-up advice

If you are thinking of starting a new business in Basingstoke get in touch with our expert team. They are on-hand to guide you through the process and connect you with organisations like IncuHive and the wider business community. There are also a few things you will need to consider.


If you are looking to run your business from home then Basingstoke and Deane Borough Council have developed a guide to help you.

If you are looking to move into new premises you might need planning permission or building regulations approval for your business. For example if you wish to move into premises that have been used for something else before you may need to apply for change of use. Planning permission would also be required to alter a shop front or extend premises. Check Basingstoke and Deane's planning information.


If you are thinking of starting up a business that may require a licence such as those involving alcohol, animals or skin treatments you can find out more information about licensing on the council's website.

Business Rates

Business rates is the way those occupying commercial properties contribute towards local services. Payment of business rates is typically on a 10 month instalment plan. Some businesses qualify for ‘small business rate relief' – you can find out if your business qualifies.

For more information on Business rates visit

Health and safety

Businesses have a legal duty to provide a safe and healthy place of work for staff together with anyone visiting your business such as customers. Basingstoke and Deane Borough Council can provide you with advice and the Health and Safety Executive has plenty of information.

Starting a food business

When starting up a food business, it is important to get things right from the start, because this will make it much easier to run your business well in the future. You will need to ensure you register a new food business with the local authority at least 28 days before opening. To register and for more information visit Basingstoke and Deane Borough Council’s website.

Business waste and recycling

All businesses produce waste, whether this is a few sheets of scrap paper or several skip loads a week. Businesses that create waste have a duty of care to ensure the waste is kept safe, stored appropriately and disposed of properly.

The duty of care applies to all businesses, regardless of size. Further information on your responsibilities can be found on the GOV.UK website.

The council no longer provides a commercial waste service. Businesses can contact any licensed waste service provider to set up a collection contract.

Employing staff

If you are employing staff for the first time and need some advice the GOV.UK website offers advice on employing staff for the first time. We can help with recruitment by connecting you with job clubs or advertising vacancies in the skills bulletin.

Tax and National Insurance

As a business you might be required to pay certain taxes or National Insurance. HMRC has developed a range of online presentations to support businesses making tax easier, quicker, and simpler. Lasting about an hour, the webinars are live and interactive, so questions can be asked. To find a list of topics and dates see the HMRC website.

Additional help and advice

Additional help and advice can be sought from the following:

  • GOV.UK business webpages offer start up information and advice for any individual interested in starting up their own business
  • The Federation of Small Businesses support the UK’s smaller businesses community. They have lots of resources for members and run a number of events.
  • The Hampshire Chamber of Commerce offer support to businesses in Hampshire together with events and training courses.
  • ACAS provides provides employment law training for employers.
  • Enterprise First can provide businesses with a free business mentor for up to 12 months allowing you to discuss your ideas, voice any areas of concern and benefit from their wealth of experience
  • Google has created a free 'digital garage' with useful marketing lessons designed to increase your marketing skill level in this increasingly busy digital world. Modules include analytics, use of search engine and social media. Visit for more information
  • The Sustainable Business Network can provide help and advice on making your business more sustainable.

Supporting businesses

Whether you are looking to start a business, are an existing business needing help to grow or a business looking to relocate, we can help you on your journey.

Business support 
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